Shipping policy
Shipping Information – Hearth & Hedge
At Hearth & Hedge, we aim to deliver your order as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process, including delivery times, costs, and tracking details. If you have any questions, feel free to get in touch — we’re here to help.
Where We Ship
We currently ship to addresses within the United Kingdom only.
Handling Time
Orders are processed within 1–2 business days.
If you place an order after 5 PM, we’ll begin processing it the next business day.
Delivery Timeframes
Standard shipping across the United Kingdom typically takes 4 to 7 business days after processing.
Shipping Costs
We offer a flat shipping rate of £2.95 on all orders.
Shipping Carrier
All parcels are shipped with Royal Mail to ensure reliable and timely delivery.
Tracking Your Order
Once your order has been dispatched, we’ll send you a confirmation email with a tracking link so you can follow your package online.
Contact Us
For questions about your shipment or order status, please email us at hearthandhedge.info@gmail.com.
Our support team is available Monday to Saturday from 9 AM to 8 PM, and we usually respond within 24 business hours.